A CRB listing is a positive or negative record of your credit information that is submitted to CRB’s by financial institutions e.g. Banks, Saccos and Authorized Mobile Lenders by CBK.

Your credit report is tracks all your accounts and indicates where, over a period of two years, you have missed payments or gone into arrears on an account. Your credit report contains all the positive, as well as negative information about your payment behavior. In addition, it includes information which may, or may not be considered negative by a credit provider. Some of this information may remain on your credit report for a longer or shorter period.

If you believe there is any information on your credit report that should not be there, or that should have been removed, you should immediately lodge a dispute with the credit bureau. The bureau is obliged to investigate and respond within 20 days.

Credit Reference Bureau‘s retains credit information maintained in their databases until the expiry of 5 years from the date of final loan repayment assignment or written-off and bankruptcy data will be kept for 7 years from the date of discharge.